Sembl logo with horizontal Sembl

Policies

Terms and Conditions

Last Updated: [23/01/24]

1. Acceptance of Terms

Welcome to Sembl, operated by Sembl Holdings PTY LTD, ABN 40 670 974 893 ("Sembl," "we," "our," or"us"). By accessing or using Sembl's services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use Sembl's services.

2. Business Services

Sembl provides a platform for users to host private events. Users can create and manage events and utilize additional features as provided by Sembl.

3. Account Registration

All users must create an account to use Sembl's services.You agree to provide accurate and complete information during the registration process and are responsible for maintaining the confidentiality of your account credentials.

4. Event Listings and Promotion

All users are responsible for the accuracy and legality ofevent details listed on Sembl. Sembl reserves the right to remove or suspend events that violate these Terms or applicable laws.

5. Privacy and Data Security

Sembl is committed to protecting the privacy and security of customer data. Please refer to Sembl's Privacy Policy for details on the collection, use, and protection of customer information.

6. Intellectual Property

Customers retain ownership of their intellectual property. By using Sembl's services, customers grant Sembl a non-exclusive, worldwide, royalty-free license to use, display, and distribute their content on Sembl for the purpose of providing and promoting the services.

7. Termination

Sembl reserves the right to suspend or terminate accounts for any reason, including violations of these Terms.

8. Limitation of Liability

Sembl is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use Sembl's services.

9. Governing Law

These Terms are governed by the laws of the state of Victoria, Australia.

10. Changes to Terms

Sembl may update these Terms at any time. All users are responsible for reviewing the Terms regularly. Continued use of Sembl's services after changes constitutes acceptance of the updated Terms.

11. Contact Information:

[SEMBL HOLDINGS PTY LTD] Victoria, Australia ABN: 40 670 974893. Email: hello@sembl.social

12. Confidentiality

Users acknowledge that during the course of using Sembl's services, they may have access to confidential information, including but not limited to Sembl's proprietary information, features, and algorithms. Customers agree not to disclose or use this confidential information for any purpose other than using Sembl's services.

13. Data Ownership and Deletion

Users retain ownership of their data uploaded to Sembl's services. Upon termination of the users account, Sembl will make reasonable efforts to delete all customer-related data within a specified time frame. Sembl is not responsible for any data loss after the termination date.

14. Indemnification

Users agree to indemnify and hold Sembl, its affiliates, andtheir respective officers, directors, employees, and agents harmless from anyclaims, damages, or liabilities arising out of the customers use of Sembl's services, violation of these Terms, or infringement of any third-party rights.

15. Compliance with Laws

Users agree to comply with all applicable laws, regulations,and industry standards while using Sembl's services. Sembl reserves the right to suspend or terminate accounts that violate these legal obligations.

16. Service Availability

While Sembl strives to provide reliable services, Sembl does not guarantee uninterrupted access to its services. Sembl may temporarily suspend or limit access to the services for maintenance, upgrades, or other operational reasons.

17. Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved through arbitration in accordance with the rules of the [Arbitration Association]. The decision of the arbitrator(s) will be final and binding. Please contact hello@sembl.social if you have any concerns.  

18. Force Majeure

Sembl is not liable for any failure or delay in performance under these Terms resulting from acts beyond its reasonable control, includingbut not limited to natural disasters, acts of government, or power failures.

19. User Feedback

Sembl encourages users to provide feedback on the platform'sfeatures and services. While Sembl appreciates input, it is not obligated to implement suggested changes and retains full discretion over platform development.

20. Insurance

Users are responsible for obtaining and maintaining appropriate insurance coverage to cover any risks associated with hosting events and using Sembl's services.

21. User Training and Support

Sembl may provide training and support resources for users to optimize their use of Sembl's services. However, it is the responsibility of the user to ensure that their staff is adequately trained in using the platform.

22. Liability for User Content: users are solely responsible for the content they upload or share on Sembl's platform, indemnifying Sembl from any liability related to user-generated content. By using Sembl's services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

By using Sembl, you acknowledge that you have read, understood, and agree to these Terms and Conditions

Privacy Policy

Last Updated: [23/01/24]

1. Introduction

Welcome to Sembl, a private event hosting app provided by [SEMBL HOLDINGS PTY LTD] ("Sembl," "we," "our,"or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using Sembl, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

•          Account Information: When you create a Sembl account, we collect information such asyour name, DOB, email address, and password.
•          Profile Information: Users may choose to provide additional information for their Semblprofile, such as a profile picture and other details.
•          Event Information: When hosting or attending events on Sembl, users may providedetails about the event, including location, date, and time.
•          Device Information: We collect information about the devices used to access Sembl,including device type, operating system, and unique device identifiers.
•          Usage Information: We gather data about how users interact with Sembl, including pageviews, clicks, and other actions.

3. How We Use Your Information

We use the collected information for the following purposes:
•          Providing Services: To offer and maintain Sembl's features and functionality.
•          Communication: To communicate with users about their accounts, events, and updates.
•          Improvement: To analyse user behaviour and improve Sembl's services, features, and user experience.
•          Security: To protect against fraud, unauthorized access, and other illegal activities.
•          Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing

Sembl does not sell, trade, or rent users' personal information to third parties. We may share information with trusted service providers, as necessary, to deliver Sembl's services.

5. Security

Sembl employs industry-standard security measures to protect user information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. User Controls

Users can access, update, or delete their account information through the Sembl app. Users may also contact us at hello@sembl.social for assistance.

7. Third-Party Links

Sembl may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to this Privacy Policy

Sembl reserves the right to update this Privacy Policy.Users will be notified of any material changes.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at: SEMBL HOLDINGS PTY LTD, ABN: 40 670 974 893 or email us at hello@sembl.social

10. Data Retention

Sembl retains user data for the duration required to fulfill the purposes outlined in this Privacy Policy unless a longer retention periodis required or permitted by law. After this period, personal information will be securely deleted or anonymized.

11. Cookies and Similar Technologies

Sembl may use cookies and similar technologies to enhance user experience and gather information about how users interact with the app. Users can manage cookie preferences through their browser settings.

12. Location Information

If users choose to enable location services, Sembl may collect and use location data to provide location-specific features and improve service accuracy.

13. User Consent

By using Sembl, users consent to the collection, processing, and storage of their information as described in this Privacy Policy.

14. International Data Transfers

If you access Sembl from outside Australia, be aware that your information may be transferred to and processed in Australia. By using Sembl, you consent to this transfer.

15. User Education

Sembl encourages users to stay informed about privacy andsecurity best practices.
Resources and tips may be provided through Sembl's communication channels.

16. Incident ResponseIn the event of a data breach or other security incident, Sembl will take prompt action to mitigate the impact, notify affected users, and cooperate with relevant authorities as required by law.

17. User Feedback

Sembl welcomes user feedback on privacy-related concerns. Users can provide feedback by contacting hello@sembl.social

18. Compliance with Australian Privacy Laws

Sembl complies with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) to ensure the protection of user privacy.

19. Data Portability

Users have the right to request a copy of their personal information in a structured, commonly used, and machine-readable format. Sembl will provide this information upon request.

20. Privacy by Design

Sembl incorporates privacy features and considerations intothe development process to ensure that user privacy is considered at every stage.

21. User Notifications

Users will be promptly notified of any material changes to the Privacy Policy through in-app notifications or other communication channels.

22. Contact Information Verification

Sembl may implement mechanisms to verify the accuracy of user-provided contact information to enhance account security and prevent unauthorized access.

23. How We Use Your Personal Data

We collect and use the Personal Data we collect in a manner that is consistent with this Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:

24. Specific Reason

If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.

25. Access and Use

If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your on going qualification to use such Services.

26. Internal Business Purposes.

We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrong doing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business. 

By using Sembl, you acknowledge that you have read, understood, and agree to this Privacy Policy.